Patty Hagan and Meg Tuccillo will discuss unconscious bias and microaggressions, defined as commonplace verbal and behavioral indignities, whether intentional or not. Microaggressions can result in communicating hostile, derogatory, or negative verbal slights and insults. Like it or not, they happen often – and sometimes out of our own mouths! We will share some information, identify frequent examples and work together to consider ways to confront them when they occur.